Terms of Service
Last updated: September 26, 2026
1. Using StrikerHQ
StrikerHQ helps organizers publish pickup soccer games and lets players reserve spots. By creating an account or registering for a game, you agree to these terms.
2. Payments, credits & cancellations
Game fees are collected securely through our payment provider at checkout. A successful payment reserves your spot. If you cancel your own registration before a game, the amount you paid is returned as an account credit you can put toward any future game.
If a game is canceled by the organizer, every paid player automatically receives an account credit for the full amount paid. Credits are valid for 90 days from the date they're issued — unused credit expires after that. We'll email you a reminder before a credit expires.
3. Waitlists
When a game is full you can join the waitlist. If a spot opens up, we'll email you a payment link — you have 2 hours to claim the spot before it's offered to the next player in line.
4. Showing up
When you register for a game, you're reserving a real spot, so please show up or cancel ahead of time. No-shows are recorded on your account. Players with a repeated no-show history may only register for games by paying upfront, with no credit or refund if they miss the game.
5. Conduct & game chat
Play fair and treat other players with respect — on the field and in each game's chat. Messages are automatically filtered for profanity, and hosts and admins may remove messages or players for unsafe or abusive behavior.
6. Guests
If you register a guest (+1) along with yourself, you're responsible for them: your payment covers their spot, and their behavior is subject to the same conduct rules.
7. Liability
Soccer is a physical activity and you play at your own risk. StrikerHQ is a scheduling tool and is not responsible for injuries or disputes arising at games.
8. Contact
Questions about these terms? Reach out through the app's support channel.
See also our Privacy Policy.
